Components of an Effective Web Strategy

Web Strategy

by rob on July 10, 2009 · Comments

Welcome to Orangejack, home to Web Strategist Rob Williams and Graphic Communicator Patricia Williams.


Web Strategy is the beginning of every effective online presence. Most brands choose to have one or more Internet properties but they often lack the key to their effectiveness. Knowing where each and every Web page — be it a Corporate homepage, blog entry, or social media profile — fits into the overall communications plan is crucial for online effectiveness.

This website is continually updated with useful tips, insights, and thoughts on the components of an effective website. We invite you to subscribe to the Orangejack Updates to make sure you don’t miss a thing.

We are ready to help you use the web well by knowing how to manage your Web properties. We invite you to connect with us in one or more of our connection points.

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I’ve had as least one twitter account for over 2 years now. I now have 4 accounts that I keep up with with different strategies for different purposes. This post is almost like a case study of these accounts since I use each one for a different reason. Hopefully you’ll also get new ideas of how you can use Twitter as well.

@orangejack – my personal account

orangejack on twitter

Started: June 2, 2007
Purpose: Personal account sharing things about me and interesting items I find online. Main account for interacting with others.
Listen Strategy: Only follow people I know and/or find interesting spanning various niches. Usually will not follow people back if their Twitter profile isn’t filled out completely. Since it’s difficult to listen to hundreds of people, I am very selective to whom I listen.
Follow/Following/Tweets: 520/1244/3991

@orangejackllc – my business account

Orangejack LLC on Twitter

Started: July 6, 2009
Purpose: Business account that automatically combines my blog updates and my Facebook Page updates into one place via Twitter
Listen Strategy: Only follow those I don’t mind endorsing from a business perspective. Not all are necessarily social media leaders, but all are using twitter well. They are informative, personal, and purposeful. Listening to this group helps me filter out the noise from my personal account.
Follow/Following/Tweets: 30/26/55

@lostsoup – blog updates about the show LOST

lostsoup on twitter

Started: Jan 29, 2009
Purpose: Started as a notification system for updates on the LOSTsoup Blog but I’ve used it for some interaction with other fans of the show LOST.
Listen Strategy: Started by following people who tweeted about LOST using the hashtag #LOST. Later I experimented using SocialToo in order to auto-follow those who follow the account. I made that choice because when someone follows, it’s not always evident whether they are fans of the show or not. I don’t want to exclude a LOST fan from being about to direct message me via lostsoup. However, since the number of people followed is so high, I usually filter the conversations by those hashtagging their posts with #LOST.
Follow/Following/Tweets: 1284/1048/646

@clemsonfootball – Clemson football news and game-day live updates

clemson football on twitter

Started: Aug 28, 2007
Purpose: Post game-day live updates and occasional news updates — little commentary
Listen Strategy: First I started following known Clemson fans on Twitter. However, it is difficult to know which of my followers are Clemson fans, so I tried following everyone who followed me. Later I experimented using SocialToo in order to auto-follow those who follow the account. Lately I search for people talking about Clemson on Twitter and if it seems they are interested in Clemson football specifically, I follow them. Listening can be difficult since the people I follow don’t always talk about Clemson football. Therefore I use twitter search to filter the conversations.
Follow/Following/Tweets: 1007/834/2320

How I’m Listening

Since I have so many things I want to listen to on Twitter, I have found using tools to help me impossible to live without. Currently I’m using Seesmic Desktop to manage my Twitter accounts. Below is a screenshot of the tool and you should notice 4 columns – one for each of my accounts and the different ways I listen to each.

Using Seesmic Desktop to Listen to Twitter

In the first column, I listen to everyone I follow with @orangejack. The second column are all I follow with @orangejackllc. The third column is a search for everyone using the hashtag #lost. The fourth is a search for anyone talking about Clemson.

Seesmic Desktop allows me to listen in these columns, then publish or respond to anyone from any of my four accounts.

PS. For further reading…

Recently there was a change to the Twitter Terms of Service (TOS). Mashable talks about the sorts of accounts you won’t see on Twitter in the future. If you read that, be sure to read Louis Gray’s reply about automated Twitter accounts.

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I was talking with someone the other day and they were asking about how important non-Google search engines are. I found this chart to give some numbers to what I suspected.

Rounding off , Google still has about 70-75% of the search engine market while Yahoo and Bing (Microsoft) make up about 20-25%.  But here are the real numbers from July (source: Compete Blog)

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Trimming Twitter Down

August 27, 2009

I’m not a fan of following everyone who follows me on Twitter. That’s the beauty of the one-way connection point that Twitter allows. You can follow me or vice versa, but it doesn’t have to be reciprocal.
I’m of the opinion that it doesn’t matter how many people want to follow me. It doesn’t effect me. [...]

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Facebook Pages now publishable outside the wall

August 21, 2009

I’ve noted before that Facebook Pages (not personal profiles) have some growing up to do. One of the features I’ve been waiting for is to have Facebook Page updates published somewhere OUTSIDE Facebook. Pages are public and Google can find them, but there was no way to have updates on the Page republished or cross-posted [...]

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Social Networking Presentation

August 20, 2009

A few weeks ago I gave a presentation at the Orlando Marketing Bootcamp series on Social Networking. Below is the PowerPoint used. I was speaking to about a dozen small business owners/entrepreneurs.
Social Networking
View more presentations from Rob Williams.

SlideShare – Social Networking by Orangejack
One of the interesting things that happened was right after the presentation, [...]

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Statistics Show Social Media Is Bigger Than You Think

August 17, 2009

YouTube – Social Media Revolution
The stats and sources of this video can be found on Socialnomics – Social Media Blog.
What’s your reaction to this video?

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Check Twitter Before Yelling

August 16, 2009

From: Check Twitter Before Yelling | Business Pundit.

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When mom discovers emoticons

August 15, 2009

From: Literally, Genevieve Clare – My mom just discovered emoticons.  She’s come a….

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Spammed through Google Reader

July 29, 2009

One of the great things about RSS feeds is there really isn’t any spam – you sign up for what you want. It’s better than email in that way because if they do happen to spam, you just unsubscribe and it’s done.
But a week or so ago Google Reader decided to become more “social” in [...]

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10 Essential Steps to Developing Your Social Media Strategy

July 28, 2009

A few weeks ago I gave a short presentation to a networking group in Orlando called Coffee Club. I want to share my outline with you here as well.
10 Essential Steps to Developing Your Social Media Strategy

Understand communication channels change – Landmark changes include the print press, telephone, television, and radio. Web communication channels are [...]

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